Privacy Policy

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Welcome to DigitalTrustFund Online Banking! This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access and use our online banking services. Your privacy is of utmost importance to us, and we are committed to protecting your personal data.

By accessing and using our Online Banking Website, you consent to the practices described in this Privacy Policy. Please read this document carefully to understand our practices regarding your personal information.

Information We Collect

We may collect the following types of personal information when you use our Online Banking Website:

a. Identity Information: Your name, contact details, date of birth, and other identification details.

b. Account Information: Information related to your bank accounts, including account numbers, transaction history, and balance.

c. Authentication Information: Usernames, passwords, security questions, and other authentication credentials.

d. Contact Information: Email address, phone number, and mailing address.

e. Device and Usage Information: Information about the devices you use to access our Online Banking Website, IP address, browser type, and usage patterns.

g. Communication Information: Records of your communications with us, including customer support inquiries.

How We Use Your Information

We use the collected information for the following purposes:

a. Provide and Improve Services: To offer and maintain our online banking services and enhance user experience.

b. Security: To secure your accounts, protect against fraud, and verify your identity.

c. Communication: To communicate with you, respond to your inquiries, and deliver important service-related information.

d. Personalization: To personalize your banking experience based on your preferences and usage patterns.

e. Legal Obligations: To comply with applicable laws, regulations, and legal processes.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure socket layer technology (SSL), and restricted access to your information.

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